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Transportation & Access to Care Resources - Kentucky

Transportation & Access to Care Resources Overview - KY

Reliable transportation is a major barrier to healthcare for many Kentuckians. This guide brings together statewide and regional transportation programs, medical transport options, Medicaid services, and community-based solutions—all in one easy-to-use page.  

What This Page Provides

Use this page to help individuals find:

  • Non-emergency medical transportation (NEMT)
  • Medicaid transportation services
  • Public bus routes
  • Rural transit programs
  • Ride-share options
  • Veteran transportation
  • Disability transportation
  • Addiction treatment transport resources
  • Emergency contacts

Emergency Transportation

 If someone is in immediate danger or a medical emergency:

  • Call 911 for emergency medical assistance
  • 988 for mental health or suicide crisis support

Medicaid Transportation (NEMT Services) (Regions 1–16)

 Use this list for Medicaid-covered medical rides, including doctor visits, therapy, MAT/MOUD appointments, rehab, hospital discharges, pharmacy trips, and more.


Region 1 – Western Kentucky

Provider: Pennyrile Allied Community Services (PACS)
Phone: 1-800-467-4601
Counties: Caldwell, Christian, Crittenden, Hopkins, Livingston, Lyon, Muhlenberg, Todd, Trigg


Region 2 – West Central Kentucky

Provider: Audubon Area Community Services
Phone: 1-800-816-3511
Counties: Daviess, Hancock, Henderson, McLean, Ohio, Union, Webster


Region 3 – Louisville Metro

Provider: TARC – Transit Authority of River City
Phone: 502-213-3217
Counties: Jefferson


Region 4 – Northern Kentucky

Provider: TANK – Transit Authority of Northern Kentucky
Phone: 859-578-6949
Counties: Boone, Campbell, Kenton


Region 5 – Lincoln Trail Area

Provider: Communicare Transportation
Phone: 1-800-641-8385
Counties: Breckinridge, Grayson, Hardin, LaRue, Marion, Meade, Nelson, Washington


Region 6 – Bluegrass / Lexington Area

Provider: Bluegrass Ultra-Transit Service (BUS)
Phone: 1-800-456-6588
Counties: Anderson, Bourbon, Boyle, Clark, Estill, Fayette, Franklin, Garrard, Jessamine, Lincoln, Madison, Mercer, Nicholas, Powell, Scott, Woodford


Region 7 – Southern Bluegrass

Provider: Federated Transportation Services of the Bluegrass (FTSB)
Phone: 1-800-456-6588
Counties: Casey, Clinton, Cumberland, Green, McCreary, Pulaski, Russell, Taylor, Wayne


Region 8 – Northeastern Kentucky

Provider: ACCGO – Transit (Ashland/Greenup Area)*
Phone: 1-800-927-1833
Counties: Boyd, Carter, Elliott, Greenup, Lawrence, Lewis


Region 9 – FIVCO Area

Provider: FIVCO Transit
Phone: 1-800-927-1833
Counties: Boyd, Carter, Elliott, Greenup, Lawrence


Region 10 – Gateway Region

Provider: Gateway Community Action Transportation
Phone: 1-800-927-1833
Counties: Bath, Menifee, Montgomery, Morgan, Rowan


Region 11 – Big Sandy

Provider: Big Sandy Area Development District Transit
Phone: 1-800-633-7034
Counties: Floyd, Johnson, Magoffin, Martin, Pike


Region 12 – Cumberland Valley Area

Provider: Cumberland Valley Transit
Phone: 1-800-775-9767
Counties: Bell, Clay, Harlan, Jackson, Knox, Laurel, Rockcastle, Whitley


Region 13 – Lake Cumberland

Provider: Lake Cumberland Community Action Transit
Phone: 1-800-456-6588
Counties: Adair, Casey, Clinton, Cumberland, Green, McCreary, Pulaski, Russell, Taylor, Wayne


Region 14 – Kentucky River Area

Provider: KRADD – Kentucky River Community Action Transit
Phone: 1-800-372-1758
Counties: Breathitt, Knott, Lee, Leslie, Letcher, Owsley, Perry, Wolfe


Region 15 – Buffalo Trace Region

Provider: Buffalo Trace Transit
Phone: 1-800-326-3917
Counties: Bracken, Fleming, Lewis, Mason, Robertson


Region 16 – Purchase Area

Provider: Paducah Area Transit System (PATS)
Phone: 1-866-735-1088
Counties: Ballard, Calloway, Carlisle, Fulton, Graves, Hickman, Marshall, McCracken

Public Transit & Local Bus Systems

 Major City Transportation


Lexington – Lextran

  • Fixed bus routes
  • Reduced fare for seniors & disabled passengers
     

Louisville – TARC

  • Citywide routes
  • ADA services (TARC3)
     

Northern Kentucky – TANK

  • Bus routes connecting NKY to Cincinnati

How to Get Free or Discounted Bus Passes in KY

 Many Kentuckians qualify for free or reduced-cost bus passes. Here are the easiest ways to get them:

1. Medicaid Riders

If you have Kentucky Medicaid, you may receive:

  • Free bus passes
  • Transit reimbursement 
  • Covered medical-appointment rides 
  • How to apply:
    Call your regional Medicaid transportation broker and request public transit coverage.


2. Public Transit Discount Programs

Most transit systems offer reduced fares for:

  • Seniors
  • Individuals with disabilities
  • Students
  • Veterans
  • Low-income riders 

Examples:

  • Lextran (Lexington) – Reduced fare card
  • TARC (Louisville) – Reduced passes & disability fare
  • TANK (Northern KY) – Student and disability discounts
     

3. Community Action Agencies

Local agencies often provide free bus passes for:

  • Medical appointments
  • Job interviews
  • Recovery programs
  • Emergency needs
  • Call your county’s Community Action Agency to check availability.


4. Recovery & Shelter Programs

Many programs provide free passes for clients, including:

  • MAT/MOUD clinics
  • Recovery centers
  • Homeless shelters
  • Domestic violence programs
  • Ask your case worker or program coordinator.


5. Schools & Universities

Some Kentucky schools offer free or discounted transit:

  • UK → Free Lextran rides
  • UofL → TARC discounts
  • NKU → TANK passes
  • Show your student ID.


6. Veterans Support

Veterans may receive discounted or free transportation through:

  • County Veteran Service Offices
  • DAV ride programs
  • VA medical shuttles

Rural Transit Programs (Community Action Agencies)

 These programs serve areas with little to no public transportation.


  • LKLP Community Action (Eastern KY) – demand-response rides
     
  • Mountain Comprehensive Care Transit – rural medical transport
     
  • Daniel Boone Transit (SE KY)
     
  • Big Sandy Community Action Transit (Prestonsburg area)
     
  • Audubon Area Transit (Western KY)
     
  • Community Action of Southern KY Transit (Bowling Green region)
     
  • Gateway Community Action Transit (Morehead region)

Specialized Transportation Services

 1. ADA / Disability Transportation

  • TARC3 (Louisville)
  • Lextran Paratransit
  • TANK Paratransit
  • Regional paratransit programs for counties without city services
     

2. Veteran Transportation Services

  • VA Medical Center shuttle services
  • Disabled American Veterans (DAV) Volunteer Van Program
  • County veteran service offices
     

3. Addiction & Recovery Transportation

  • Transportation included with many MAT programs
  • Recovery Kentucky programs
  • Sober living houses with transport support
  • Peer support transport services

Ride-Share & Low-Cost Options

  Use these when public transportation is limited:

  • Uber Health (used by clinics/hospitals)
  • Lyft Rides for medical appointments
  • Medicaid-approved ride-share programs
  • Church-based volunteer ride ministries
  • Local nonprofits offering volunteer transport

Community-Based Resources

  Great for everyday support, not just medical care:


1. Senior Transportation Programs

  • Area Agencies on Aging
  • Senior Center ride programs
  • Meals-on-Wheels transit assistance
     

2. Housing & Shelter Transport

  • Salvation Army
  • Catholic Action Center
  • Women’s & men’s crisis shelters
     

3. Mental Health Appointments

  • CMHCs (Community Mental Health Centers) provide rides when possible
  • Peer support specialists offering transport

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