Call Centers & Helplines--Kentucky
Call Centers & Helplines--KY
When facing a crisis or needing guidance on substance use, mental health, or recovery, immediate support is critical. Below is a comprehensive list of hotlines and call centers to connect you with the help you need—whether it’s urgent assistance, treatment referrals, or ongoing support
Emergency and Crisis Lines
- 911 — Immediate emergency services for life-threatening situations or urgent medical crises.
- 988 (Suicide & Crisis Lifeline) — Call or text 988 for mental health crises, suicide prevention, or emotional support.
Statewide Substance Use & Recovery Hotlines
- KY SUD Services (CHFS) — Call 833‑8KY-HELP (833-859-4357) to speak with trained specialists about substance use disorder treatment options, recovery support, and placement assistance. (chfs.ky.gov)
- Kentucky Opioid Assistance & Resource Hotline (KY‑OAR) — 1‑800‑854‑6813, available after hours for guidance on opioid-related concerns. (odcp.ky.gov)
- National Substance Abuse Treatment Helpline — 24/7 confidential referrals to treatment facilities: 1‑800‑662‑HELP (4357) (samhsa.gov)
Mental Health & Peer Support Lines
- NAMI HelpLine (Kentucky) — 1‑800‑950‑6264 for information, support, and referrals for mental health conditions and family support. (namiky.org)
- Local County Crisis Lines — Many KY counties have 24/7 crisis lines; dial 2‑1‑1 for information and referrals to local resources. (211.org)
Specialized Support Lines
- Never Use Alone — 24/7 peer support line for people using substances alone to reduce risk of overdose. (neverusealone.com)
- Recovery Support & Navigation — Statewide call centers help connect individuals to inpatient/outpatient programs, MOUD services, and community recovery resources.
Local / Community Behavioral Health Crisis Lines
- RiverValley Behavioral Health (24/7 Crisis) — 1‑800‑433‑7291. Anonymously connect with crisis intervention, counseling, and referrals. RiverValley Behavioral Health
- Community Mental Health Centers (CMHCs) — Each county has a 24-hour crisis phone number.
- UK HealthCare EmPATH Unit — 859‑562‑3899. This is a specialized crisis unit that offers trauma-informed, therapeutic care for people in psychiatric or substance use crisis. UK HealthCare
- Kentucky Community Crisis Response Team (KCCRT) — 1‑888‑522‑7228. Provides psychological first aid, peer support, and crisis debriefing for communities and first responders after critical events.